Q: I'm a returning customer, do I have to create a new accout to purchase a course or take an online course?
A. No. All your previous account information has been saved. Use your current log-in information (email and password) to purchase courses and complete your online course.
Q: Why do I have to log-in/create an account to purchase courses?
A: Account information allows both CCEC staff and customers to accurately track all current and previous orders. Only basic contact information is saved, not credit card information. We do not sell or share your information with anyone outside CCEC.
Q: I purchased an online course before the upgrades were made, can I still view and/or complete the class? Where do I go to do that?
A: Yes, all previous online course purchases are still available to view and complete. Go to http://classroom.citcwa.com and log-in using your current email and password.
A: Yes, in some states. To see which states accept CCEC on-line courses, select the state where you need continuing education credit and scroll to see which courses are accepted.
A: To see available courses and descriptions click on the state where you need continuing education credit, then scroll down to see available courses in your trade.
A: After selecting the course(s) in which you'd like to enroll in the State where you're licensed, enter your credit card and billing information (Visa or MasterCard only). Once payment is complete, you'll receive an authorization code allowing you to access the newly purchased course(s). Before entering the authorization code, you'll be required to set-up a student profile (including name, address, contact phone number, email address, and password). After creating the student profile, enter the authorization code(s) for the course(s) then start your course.
A: The courses are comprised of 100-200 multiple choice questions based on the current code, code amendments, or other topics related to the electrical, plumbing, and HVAC fields.
A: Some courses provide all the content needed. However, for code classes and classes on state rules you will need either:
A: From the date of entering the authorization code, you have one year to complete the course.
A: You must answer all the questions and receive a score of 70% or better to get credit and receive a certificate. You can attempt to pass a course as many times as necessary to receive a passing score.
A: CCEC will send confirmation to the appropriate state department within 1-5 business days after completion of a course. Depending on the State, CCEC sends course completions via the Internet, email, or fax.