Privacy Policy

CCEC is committed to protecting your privacy. That's because we base our business on the trust you place in us. The information we collect is gathered to ensure secure registration and to provide a more personalized learning experience. You can help us ensure your privacy by not sharing your account username or password with anyone. See below for detailed information about what information we gather and how we protect your personal information. If you have any concerns, comments or complaints, be sure to let us know.

 

Online Browsing

  • IP address - We use IP addresses to measure our site traffic and to help provide a relevant shopping experience. Your IP address is not linked to your customer information.
  • Referral site - If you come to our site via a link, the location of the referral is captured. This is used to help us know where our users come from.
  • Browser type - This information is captured to help us optimize our site to match the latest technology used by our students.
  • Movements through our site - We keep track of pages you visit to help us provide a more personalized and relevant shopping experience.

Online Course Student Profile

Name, address, phone number, e-mail address, and license number.

Class registration from CCEC

Name, address, phone number and credit card information. Credit card information may be phoned in as an alternative.

Requesting a Catalog

Name and mailing address.

 

Privay Policy FAQ's -

Is my information used for any other purpose?

We require only the personal information that is needed for safely processing your online registration and for contacting you about your transactions. It is used exclusively for that purpose. If you become a CCEC student, you may receive mailings from your account information and your account information may be analyzed as part of our standard business practices. If you would prefer not to receive catalogs, please contact the CCEC office at 877-238-8646.

Will my information be given to any other party?

Your personal information is not shared with any other party.

What about e-mail?

When you register online from CCEC, we will contact you by e-mail to confirm your order and to update you on the status of your registration.

How does CCEC protect my information?

We employ powerful 128-bit encryption technology and Secure Socket Layers (SSL) in all areas where your personal identity is required. For your protection, CCEC is certified by Paymentech. This is your assurance that our site is authentic and that we're employing SSL security. You can check this security protection setting within your browser. To view the SSL certificate, click on the image of the closed lock or the solid key at the bottom of your browser. Our site security information will appear. For more information, contact your browser's publisher. Your account information and order history are kept behind our firewall on separate servers. All transaction information is processed under encrypted channels, although you always have the option to choose unencrypted processing. To be sure you have the most protection available, be sure to download the latest version of today's most popular browsers, Microsoft Internet Explorer or Mozilla Firefox. In addition, access to your personal information is restricted within our company to provide maximum security.

Who can see my account information?

Only authorized programming personnel at CCEC are permitted to see your password. CCEC employees are not permitted to see your password. If you forget your password, you can receive a new one by selecting Forgot Your Password.

How do I contact CCEC to provide feedback?

To provide us feedback via e-mail, send your comments to ccec@ccec.us.  You may also call us at 877-238-8646 or send written comments via fax at 425-462-7391.

How do I correct inaccurate information?

You can update your student profile information at any time. To correct any other account information, please contact the CCEC office. We will attempt to keep customer information complete, up to date, and accurate. We will tell our customers how and where to conveniently access their account information (except when we are prohibited to do so by law) and how to notify us about errors which we will promptly correct.

Customer satisfaction:

CCEC is committed to providing all students with a world-class experience. In order to measure how well we are doing and to better understand how we can continually improve our product offerings and our ability to meet your unique requirements, from time-to-time we may contact you by phone or e-mail and solicit your participation in research. Your participation is voluntary and you may request to remove yourself from future efforts of this kind.

NOTE: CCEC may occasionally send you promotional or product information. In addition, CCEC may, on occasion, send you updates on important information about our services. If you do not wish to receive such e-mails, call or email CCEC at 877-238-8646 or ccec@ccec.us.

How do I contact CCEC?

Click here to contact us